Techbrand

Techbront support

Frequently asked questions

Straight answers about ownership, licences, payments, delivery and support.

Buying & billing

Products, demos, payments and refunds

Can I try it before buying?

Yes. Product pages can include live web, app and admin demos so you can check the customer experience and management workflow before choosing a package.

Do I have to pay anything monthly?

No TechBro platform fee is charged. Your own hosting, domain and any third-party services required by the product are separate recurring costs.

Can I get a refund?

Before the source is delivered, eligible purchases can be refunded under the current refund policy. After delivery, refunds are limited because you hold a permanent copy of the product.

Read the refund policy
Will I get a GST invoice?

Yes. An invoice is generated for every completed order. Add your GSTIN during checkout when applicable.

Licence & ownership

How you may use and customise the code

Can an agency use one licence for several clients?

One standard licence covers one end product. A second client project requires another licence unless a separate multi-project agreement has been confirmed.

Read the licence terms
Can I modify the code and remove TechBro branding?

Yes. You may customise the product and launch it under your own brand. You may not resell or republish the original source code as a competing source-code product.

Setup & support

Installation, assistance and custom requirements

What support is included?

Your package includes the setup support stated on its product page. Custom development, third-party changes and ongoing maintenance are scoped separately.

Can you install it for me?

Yes. When deployment is included, we configure the approved hosting environment, domain and SSL certificate, then complete the agreed handover.

Book a discussion
What if I need something that is not in the catalogue?

TechBro can customise the closest product or scope a custom build. Share your workflow and required features so the team can recommend the best starting point.

Tell us what you need